Ukuqashwa, njengendlela yokuqashwa

Abanye abafuna umsebenzi, babhekene nalezi zenzakalo, bekhala futhi bevula umnyango, amadoda avame ukuthunyelwa amazwi angaphenywanga, umuntu angakwazi ukuyeka ukuyeka, mhlawumbe, abanye - bavumelana nanoma yikuphi ukuhlolwa, ukuze bathole indawo efunayo.

Indlela yokwenza imfashini, okuqhubekayo eqhutshwa ezinkampanini lapho kuqashwa abasebenzi, ingxoxo yokucindezeleka. Ukukhuluma ngokukhululekile, ukuhlolwa akukhona okwenhliziyo ephazamisekile. Ukuqasha, njengendlela yokuqashwa, okwamanje kuyathandwa kakhulu.


Rabbit, run!

Umngane wami, intombazane enezifundo ezimbili eziphakeme, uchwepheshe wezomnotho onolwazi, ushiye umsebenzi wakhe ebhange ngonyaka odlule: okokuqala amaholo anciphisa ubuncane, bese kuthi abasebenzi. Emva kokuphumula okuncane, wathumela ukuqhubeka futhi waya enkulumweni. Ebusuku, ekhala, wathi: "Ngilungiselelwe lokhu, okungekho ophikisanayo ongakucabanga ngakho!" Okokuqala, uboshwe ngesizathu esithile lapho esamukelwa khona, futhi wayesephuzile isikhathi sokuxoxisana ngesigamu sehora. Khona-ke lo muntu akazange amnake cishe imizuzu eyishumi - exoxa nomuntu ocingweni. Omunye umuntu wajoyina imizuzu emihlanu kamuva, futhi, ngaphandle kokubingelela, wamqaphela ngokuthula.

Ngemuva kwesingeniso esithile, uMasha wathi ngokungalindelekile, bathi, futhi uyazi ukuthi ubukeka njengesifebe! Wathinteka ngentukuthelo yakhe. Imibuzo embalwa yobuchwepheshe futhi - futhi ishaya ebusweni: "Ulahlekile - ungashadile, usebenza njengomcwaningi olula, akukho lutho ekuphileni okuye lwafezwa. Kungani uyasidinga? "-" Angikwazi kanjani? "- wambisa umngane wami futhi waqala ukubhala: uyazi izilimi, waphumelela ezikhungweni ezimbili, unesithakazelo kuzo zonke izinqubo emkhakheni wakhe ... Futhi kuye ekuphenduleni:" Ukhulele emndenini ongaphelele, futhi kwathinta ingqondo yakho, bheka omunye umsebenzi. "

U-Masha akazange achazwe, futhi yena akazange akwenze ukuthi inkulumo "ngesimo sokucindezeleka" isetshenziselwa ukuxoxa naye ekuqasheni, njengendlela yokusebenza. Asikaze senze izivivinyo ezifanayo: isimo sengqondo sihlukile (abantu abambalwa bashukunyiswa ukuthukwa, ukuhlazeka noma ukuhlukunyezwa), futhi imakethe yezabasebenzi ayiyena kakhulu. Namuhla, abaqashi bazizwa befana namakati e-oli: ukhetho olubanzi lwabachwepheshe lwenza kube lula ukukhethwa kwabasebenzi esikhathini esizayo ngokweqile. Kodwa izingxoxo ezinjalo zibandakanya kanjani abacwaningi, ukuqasha ochwepheshe, ukubonisana no-HR kanye no-HR, futhi abacwaningqondo bacabanga ngani ngalokhu?


Njengoba ngibe nesithakazelo esihlokweni , ngaqala ukuqoqa izindaba ezintsha ezifana no-Masha. Kwakukhona ukuthi insizwa enhle yama-masculine eyayifuna ukuba umphathi wokuthengisa wezinto ezisendlini "yashaywa" ngumbuzo wokuzibandakanya ngokobulili. Lokho akusho kulula ukuqagela. Intombazane ezenza sengathi iyimakethe yenza indawo: iqembu labaphathi bezemisebenzi lahlezi ngakolunye uhlangothi, omunye okhulumisana nomunye, futhi elinde ngokuthula ukuthi ngubani ozohlala naye emuva, bese emva kwemibuzo eminingana yobuchwepheshe elinye lamaqembu lathi ngokuthula, kodwa wonke umuntu angazwa: "Awu, isiwula. " Intombazane yaqhuma izinyembezi, futhi, yacasuka, yabalekela. Nakuba kwakunezinye izimpendulo: insizwa eyamenywa ukuba ixoxwe, yangena ehhovisi, futhi kukhona konke okuqhubekayo njengokujwayelekile futhi akekho oye walalela. Wathukuthela-akakho ukuphendula. Wahleka. Wabuyela emuva. Ukushaya ibhomu ngemibandela ngesivinini esisheshayo, naye waphikisana naye. Le ngxoxo yenzeke.


Kodwa ukufutheka nentukuthelo emva kokubuzwa kwengcindezi kuhlale - kuye ngamakhono ngamanye ukukhohlwa izinkinga. Kungokwemvelo ukuthi umuntu akhumbule noma yikuphi isimo esicindezelayo, futhi ngokulandelayo uhlaziye ekuthuthukiseni kwakhe: kukhona ukwesaba ukuqhubeka nokuqhubeka nokulahlekelwa ukholo kuye kanye namakhono akhe. Konke kwenzeka ezingeni lokucabanga: lapha umuntu ulungiselele lolu daba, uphinda inkulumo yakhe, unesenzo sokusebenza. Nokho, ungena esimweni esiqeda ngokuphelele izinhlelo zakhe. Ezingxenyeni ezithile zobuchopho, ukusabela ngokuzumayo kwe-brake kwenzeka. Kukhona i-stupor. Akakwazi ukuphendula ngokwanele, ngoba izimpendulo ezilungiselelwe azifanelekile. Khona-ke kufika ukujula okukhulu kwemizwelo: Ngangihlaziywa njengomuntu. Futhi ukusabela okuhambisanayo: izinyembezi, yilala umnyango. Labo bantu abakwazi ukukhukhuma (futhi wonke umuntu unezimpendulo zawo siqu ekucindezelekeni - okusheshayo, okusheshayo noma okujwayelekile), funga. Labo abanokuziphendulela ngokushesha, bangakwazi ukunqoba "ukulwa" nabaqashi noma nabaqashi. Kodwa okubi kakhulu ukuxoxwa kwengcindezi kungumonakalo owenzelwe ukuzihlonipha, ukuhlukumeza okubuhlungu kokuzihlonipha, futhi ngenxa yalokho, ukungavikeleki okuqhubekayo, hhayi kuphela ekuzifundiseni komuntu siqu, kodwa nasezimweni zomuntu siqu.


Ukuziqhenya nokuhlola okuyingozi

Kungani lokhu kuyadingeka? Ngakho umqashi angabheka abafakizicelo ukuba babe nokubekezelelana, ukumelana nokucindezeleka, ukukwazi ukubhekana noma ukubhekana nesimo esithile, ukuvikela umbono wabo. Inkhulumiswano enjalo kufanele ibonise ukuthi umfakisicelo wesimo sithatha kanjani ukuziphendulela, kumbuzo wakhe siqu. Esigabeni sezinhloli zokuqasha, njengendlela yokuthola umsebenzi, kunezindlela eziningi kakhulu eziyinkimbinkimbi zokuhlola umncintiswano. Kusukela ebucayi kakhulu - ukuhlolwa kwesikhathi, lapho umfakisicelo ephoqeleka ukuba aphuze emhlanganweni, lapho elinde khona isisebenzi se-"angry", ebheke ukuthi umuntu uphume kanjani esimweni - kumuntu ononya kakhulu ophula isikhala sakhe. Njengoba u-Igor Raisky, onguchwepheshe we-HR, uthe, izingxoxo ezinjalo zibonisa ukuthi umuntu usheshe afune impendulo efanele, uhlela ulwazi, uyazi ukuthi kwenzekani kuye, ukuthi uzihlolisisa kanjani, ukuthi uyakwazi yini ukulwa noma ukuzinikela ngokushesha.

Ngokusho kweyinye yezinhlaka zokuqasha, namuhla amaphesenti angu-15 abaqashi abheka ukuthi ukucindezeleka kuxoxisana kahle, 10 bayathembekile futhi bangabandakanyi kulolu daba, njengoba bethi, "ukuhlekisa imibuzo", okungukuthi, okuphathelene nokuphila kwangasese, 40-cabanga ukuthi le ndlela ayamukeleki. Kodwa-ke, inkinga enkulu ukuthi sinezichwepheshe ezimbalwa ezikulungele ukuqhuba izingxoxo ezinjalo, futhi ngokuvamile ezinkampanini zididanisa ukuhlukumeza nokuhlolwa kwengqondo. Ezandleni ezingenalwazi, ingxoxo yokucindezeleka iyingozi kakhulu. Ngaphezu kwalokho, ngokwezengqondo ze-psychologists, ngokusho kwemithetho (ngakho-ke kwenziwa emhlabeni), ofake isicelo kumele axwayise ngekusasa lokucindezeleka-ingxoxo ngaphambi kokuhlolwa. Ngisho nangemva kokuba singachazi lutho.


Namuhla, ikhono lokuhlola abasebenzi bekusasa lokubekezela lifundiswa ezinkampanini eziningi. Yiqiniso, lapho exwayise umuntu mayelana nokuhlolwa, kunzima ukuthola isithombe sangempela - uyakwazi ukuqoqa nokulungiselela. Futhi uma ofake isicelo efuna ukuthola umsebenzi, angakwazi ukudlala ukusabela okulungile. Nakuba izazi zezengqondo ezamenywa ngale njongo yiziphathimandla zenkampani (azibandakanyi kule ngxoxo, zibona nje ukuthi ukusabela komuntu ozobhalwa kanjani), ngaso sonke isikhathi unqume izinga lokuthembeka. Kodwa wonke umuntu kufanele azi ukuthi kwenzekani kuye. Futhi, ngokukhuluma ngamalungelo abantu, isixwayiso siseseyona ndlela elula kakhulu. Umfakisicelo akasazi ukuthi uzohlolwa yini, uphendule ngendlela ebonakala ngayo, futhi ukuqeqeshwa kungakhiwa ukuze ukuphendula kwakhe kube khona ngokushesha.


Abase-Spartans balabo abaphuthumayo esimweni esicindezelayo, baphonsa ehlathini, nalabo abathintekayo, bathatha amaqhawe: kwakubalulekile ukuthi abantu bangesabi, futhi baqale. Ngokusobala, ukuqeqeshwa okuthile ukuhlolwa kokucindezeleka kuhle, kuyasiza futhi kubalulekile. Imisebenzi eminingi enjalo, lapho wena, empeleni, ungewona owakho. Lokhu kuyisinqumo sokuzithandela, futhi abantu abaningi bavumelana nalokhu. Zombili ezingokwengqondo nokuziphatha ngokulungele ukuba "indlela". Kodwa-ke, ochwepheshe be-HR kanye nezokusebenza kwengqondo bakholelwa ukuthi akulungile ukwenza lokho "ukuhlola izinyokhelo" kubafakizicelo bomsebenzi ngamunye. Ukuze uthole izinto ezikhethekile ezihlobene nokusebenza emkhakheni wezinsizakalo, ukuhlolwa komuntu ukubekezela kulungile ngokuphelele, ngoba umuntu kufanele akwazi ukuphendula ngokwanele futhi aphendule ukucasula, ukuthukuthela kokufutheka, ukukhathazeka nezinye izinto ezimbi. Uma umfakisicelo eyosebenza enkonzweni, khona-ke lapho kuxoxwa khona angenza isimo lapho ehlaselwa, esolwa, egxekwa, enza izimangalo. Futhi uma enokuphendula - isiwula ngokwakhe, waphuma lapha, khona-ke, kusobala, akafanelanga. Emkhakheni wezinsizakalo, kubaluleke kakhulu ukuthola ukuthi uchwepheshe uyakwazi kanjani ukubhekana nezicelo, ukucima intukuthelo kumakhasimende.


Ubuchwepheshe noma ukuzidela?

Kodwa le ngxoxo iyisinyathelo sokuqala enkampanini, futhi kubalulekile ukuthi umuntu afunde izibonakaliso: bazoziphatha kanjani nami, bazozihlonipha imingcele yami siqu, noma ngidinga kuphela ukwenza imisebenzi ethile? Ngakho-ke ukhuluma ngokuziphendulela okungenzeka ekukhulumisaneni okucindezelekayo: "Uma ufuna ngempela ukusebenza kule nkampani, futhi ekuxoxweni kwakho" wamangala "ngale ndlela, khona-ke ukusabela" ukukhala-slam umnyango-uyahamba "akulungile neze. Ngoba ubonisa ngokushesha: ngeke ulalele. Awukwazi ukuphendula ngenye indlela - kusho ukuthi lokhu akuyona indawo yakho. Uma ulindele ukusebenza emkhakheni wenkonzo, kufanele ulungele ukuthi imingcele yakho izophulwa kaningi. Ngoba kubalulekile kubaqashi balo mboni ukuthi uyakwazi yini ukuvimbela imizwelo yomuntu siqu. Nginomfundi osebenza njengomgcini wezindlu kubantu abacebile, nezifundo eyunivesithi, nakuba bengatshelwa ngalokhu - bazoxoshwa. Bawuthatha iminyaka eminingi - abathinti muntu ezindlini ezinjalo, ngakho-ke intombazane izinsuku ezinhlanu ngesonto ilungele ukuzinikela, ingxenye yokuphila kwakhe, ukunciphisa imingcele yakhe yemali enkulu. "


Ngangifuna ukucabanga ngombono we-Inna lapho ephakamisa ukuthi labo abajwayele ukuzinza bavumelana nalokhu: kukhona abantu abazicabangela bona, kodwa kukhona labo abalindele ukuba banakekelwe ngabaphathi babo noma uhulumeni. Ngomqondo othile, lokhu kuyisibopho somthwalo wemfanelo, kodwa balungele ukuthengisa nokwamukela noma yimiphi imibandela.

Kukhona nalabo abafuna umsebenzi womphefumulo futhi bakuthola, naphezu kwazo zonke izilingo. Ngenxa yalokho - nokuphumelela okulindelekile, nokwaneliseka kwezezimali, nethuba lokukhula komsebenzi, nokuziqhenya. Akungabazeki ukuthi umuntu oye wabhekana nokucindezeleka kwengxoxo, kepha "walwa" futhi wathola umsebenzi, angakwazi ukuphumula. Amaqembu ahlangene, izinsiza ziqondiswa ukusebenza ngokukhiqiza kahle ngisho nasesimweni esinzima, kodwa konke kuzoholela ekutheni umuntu uqala ukugula. Lokhu kubonakala ezinkampanini eziningi: ngenxa yesizathu esithile, ngokushisa kwama-40, isisebenzi esisodwa, omunye, futhi, ngaphandle kwemfuluwenza, ngaphandle kwe-ARI. Umzimba uvikela njalo ngokugula - kungaba ngokomzimba, noma ingqondo. Njengomthetho, abaphathi bayagula, futhi ngokuvamile banelisekile ngokulawula ukucindezeleka kaningi.


Kukhona umbuzo owodwa mayelana nokucindezeleka kwengxoxo: ingabe kunenzuzo yokuba nabantu abangenakunqotshwa yinoma yini, ngisho nokucindezeleka, eqenjini? Ukuba nesibindi sokuzivikela kuhle. Kodwa kuhle kumuntu, hhayi kumqashi. Labo abasinda ekulawuleni ukucindezeleka, ngoba umnikazi wenkampani noma abaphathi abaphezulu bayabelana. Yize ukuphathwa kungenakwenzeka ukubona ukuthi ithole umncintiswano. Angikwazi neze ukulalela ukuthi zilalela kanjani - ziyizitha ezingunaphakade, ziyohlala ziphikisa, ngoba ziye zaphuthumisa umsebenzi wengqondo ngokukhethekile nhlobo uhlobo oluthile lobuntu. Baxoshwa ukoma umsebenzi, ukuphishekela imizwelo, banethemba futhi bagxile enhlanhleni. Abantu abanjalo bakuthola kunzima ukusebenza ngaphakathi kohlaka olunikeziwe, bazama njalo ukuwaphula, ngenkathi beqinisekisa isidingo salokhu ".


Ochwepheshe bakwa-HR bathi ukucindezeleka-izingxoxo kungaphephile, noma kunjalo, bathi kusukela ngonyaka odlule basebenzisa kabanzi ezweni lethu, futhi akuyona enhle kubafakizicelo namuhla. Lokhu kusho ukuthi labo abafuna umsebenzi kudingeka balungiselele ukuthi bazohlolwa amandla. Indlela yokuzivikela nendlela yokuziphatha esimweni sokulawula ukucindezeleka? Okokuqala, njengoba izazi zengqondo zeluleka, kusobala ukuthi abantu abaphikisana nokucindezeleka bayazi ukuthi bahlaziye kanjani isimo futhi bafinyelele iziphetho: Cha, usho kanjalo, kodwa empeleni awucabangi ngami ngaleyo ndlela, futhi imibuzo yakho engenangqondo ayinandaba nami. Ukuzethemba okwanele akubeka abantu abanjalo esikhundleni sokuzikhethela - ngingumuntu omuhle noma omubi? Ngize, abazange bangithathe - kusho ukuthi angifanele, futhi lokhu akubonisi ulwazi lwami olwanele noma amakhono. Ukucindezeleka ukucindezeleka kubangelwa ukuhamba kwesinye isimo esifanayo, okungukuthi, umuntu kumele asebenzise isipiliyoni esitholile. Uma umuntu enolwazi futhi eyazi imiphumela, uyakwazi ukujwayela.