Imizwelo nokuhlakanipha , impela, imiqondo cishe i-polar. Sasihlale sifundiswa ukuhlukanisa ngokucacile "ingqondo nemizwa," babekhona njengokungathi bengaphandle komunye nomunye. Siyazi kahle ukuthi imizwa, imizwelo, okuhlangenwe nakho nakho kunganciphisa, kukhishwe, kuhlanjululwe, kucindezelwe. Kodwa, kuvela, ungawafinyelela "ngomqondo"!
Kuyini lokhu ukuhlakanipha okungokomzwelo (sizoyibiza kamuva i-EI noma i-IQ)? Eqinisweni, ikhono lethu lokubona imizwelo yethu nemicabango yomunye umuntu, kanye nokukwazi ukuphatha futhi ngalesi sisekelo sakhe ukwakha kwethu nabantu. Ake ucabange ukuthi othile othutha wangitshela okuthile okungahloniphi - isimo esivamile, akunjalo? Futhi wenzani - ukucasuka, ukuphindaphindiwe, ukuphazamisa isimo sengqondo sabanye kulolu chungechunge? Kusukela kulesi simo, futhi, ungaphumelela, uma kungenjalo ngesimo sengqondo esihle, okungenani, esimweni esithile.
Imibono yokuhlakanipha ngokomzwelo iphukile emabuthaneni amakhulu ngenxa yencwadi ethi Goleman, ebizwa ngokuthi "Intelligence Intelligence". Ebonakala ngo-1995, waphenduka izingqondo zezigidi zabantu baseMelika hhayi nje kuphela. Kuze kube manje, ibhuku likaGoleman lidayise amakhophi angaphezu kwezigidi ezingu-5 futhi lihunyushwe ngezilimi eziningana!
Yini ekhangayo kakhulu ngemicabango evezwe kule ncwadi? Okokuqala, ukucabanga kwakhe ukuthi ukuba khona kwezinga eliphakeme le-IQ kumuntu akuqinisekisi ukuthi angakwazi ukufinyelela eziphakeme zezemisebenzi futhi aphumelele. Ngenxa yalokhu, kubalulekile ukuba nezinye izimfanelo ... Lapho ucwaningo luqhutshwa, uma kuqhathaniswa ukuthi abaphathi abaphumelelayo bahluke kanjani kubaphathi abajwayelekile, kwavela ukuthi labo ababengenayo izici ezifana nokukwazi ukulawula imizwelo yabo, nokubona nokulawula imizwelo yabanye. Abantu abanokuqonda okuphakeme ngokomzwelo bayakwazi ukwenza izinqumo eziphumelelayo, basebenze ngokucophelela futhi ngokuphumelelayo ezimweni ezibucayi, baqonde kangcono futhi baphathe abangaphansi kwabo.
Imizwelo igcwele amandla amakhulu , angasetshenziselwa wena ngokwakho nabanye. Into ebaluleke kakhulu ukuwaqaphela ngesikhathi lapho bevela khona, ukuhlaziya isimo sabo kanye nesibangela senzeke sabo bese bezinquma ukuthi bangaziphatha kanjani. Futhi ukuphathwa kwemizwelo - lokhu kuyikhono ongayithola futhi uthuthukise!
Ngacabanga "ngombono" wokuhlakanipha ngokomzwelo. Kodwa kulula ukusho ukuthi "ukulawula imizwa," kodwa kusebenza kanjani ekusebenzeni? Yilokho kanye nokuzivocavoca okukhethekile mina, kanye nabanye ababambiqhaza, abaqhuba ngokuqeqeshwa, kuzosiza.
Enye yezinto ezithakazelisayo kunazo zonke, kusukela ngombono wami, ibizwa ngokuthi "Ukudluliswa kombuso ngezwi lezwi." Isisekelo salo ukuthi sonke sasizo "ukungena" kuzo zonke iziphakamiso ezine ezihlongozwayo: "umpi", "umngane", "uhlakaniphile" no "showman". Ukuze kusetshenziswe umsebenzi, abaqeqeshi basikisela ukuthi iqembu lethu lihlukane zibe ngababili. Omunye walabo abashadile baphenduka "ukungena" okushiwo kahle, kanti omunye walalela ngokucophelela, wabe esenikeza ukuhlolwa - kwakuyi "executor" ekholisa. Sabe sesishintsha izindawo.
Kuzo zonke "ezichazwe" ezihlongozwayo, kwakudingeka sikhulume ngezwi elifanele, sebenzisa i-intonation, ithoni, futhi ukhethe amagama afanele. Ngokuba "umngane" yizwi elithambile, elithembayo, ithoni evulekile neyenokuxhumana. Lesi sizwe sinikwe kimi okulula. Kodwa izwi le "umuntu ohlakaniphile" angizange ngiliqonde ngokushesha. Kulo mkhakha kubalulekile ukukhuluma kancane kancane, ngokulinganisa, ngokungapheli, njengokufundisa, ukuveza iqiniso, ngezwi elizolile, elizolile. Ngandlela-thile nganquma ukuthi leli toni lisondele kakhulu kimi. Noma kunjalo, izintatheli zivame "ukufundisa," "ukuthola amaqiniso," "izimfihlo zokuthembela" ... Kodwa kuyinto eyodwa ukuyibeka yonke ephepheni, kanti enye ukukhuluma imicabango yakho, kanye nezwi elifanele lezwi, ngokusebenzisa amagama afanele, ukukhetha amagama afanele ... Kodwa ngakwenza!
Izwi le "mpi", engangiyicabanga ukuthi lingelahleki kimi, laphumelela okokuqala! Lelizwi lisakazwa ngamasosha, izinduna, abaholi abaqinile. Lo myalelo - i-tone, i-strong-willed, umyalo, banikwa imiyalelo.
Futhi udinga ukukhuluma ngokuqiniseka ukuthi imiyalo yakho ilandelwa ngokushesha. Kuye ngasikhathi sinye-sekukhona, ibutho kimi ukuthi ngilalele kusengaphambili, kepha "ukwakha" indlu engikwazi ngokuqondile. Futhi into eyinhloko, njengoba kubonakala kimi, itholakala kimi iyakholisa ngokwanele.
Nge "showman" Bengingelula ukubhekana nalo. Le ithoni icacisa, ikhulu, idonsela ukunakwa. Ukukhuluma kudingekile kumathoni aphakeme, ngaleyo ndlela, ukuzenzele isithakazelo. Umqondo we "showman" kungaba indlela yokukhuluma ngomethuli we-TV u-Andrei Malakhov. Futhi nakuba ngiyibambe ithoni ye "showman", futhi ngizigcina ngiyakhohlisa, angikwazi ukuthi ngangizizwa "ngikhululekile" ...
Kumele kuqashelwe ukuthi lo msebenzi awuyinto elula, njengoba kubonakala ekuqaleni. Kodwa ngenxa yakhe, ngaqaphela ukuthi yiziphi izimfanelo engizidingayo ukuze ngithuthukise. Ngempela, ukusebenzisa izwi (ivolumu, ithoni, tempo kanye nesimiso) ungakha isimo esithile futhi "usebenzise" ezimweni ezidingekile. Isibonelo, ulungise ekhaya, futhi abakhi bekunjalo, ngokusobala, hhayi abanembeza kakhulu ... Lapha yilapho ithoni "yeqhawe" ifinyelela khona! Noma, tshela, unengxoxo ebalulekile nengane. Ngalesi sizathu, ithoni "yomuntu ohlakaniphile" izohambisana. Futhi ngesikhathi sokuxoxisana kwebhizinisi, kungase kudingeke usebenzise zonke izigaba ezine!
Kodwa into eyithakazelisayo kakhulu ilindile! Sonke siyajabulela ukubuka izingxoxo ze-TV, imibukiso yezinkulumo zezombangazwe, lapho osopolitiki abadumile bekhuluma khona. Futhi yini okufanele ibe khona endaweni yabo futhi "njengokungathi umdlalo nokudlala" ukuphendula imibuzo ebuhlungu kakhulu, engathandeki futhi ngezinye izikhathi ezihlambalaza izintatheli ... ngokumomotheka ebusweni bakhe? Ngemuva kokuzivocavoca "Inkulumo Yommeli Wengameli," Ngaqonda ukuthi kwakunjani.
Okubalulekile kwalokhu kuhlola ukuthi yiqembu ngalinye likhuluma nabanye abahlanganyeli ngesithombe "sokungena komongameli" futhi baphendula imibuzo enzima kunazo zonke izintatheli (ngesithombe esisebenza ngazo ozakwabo). Kulesi simo, inkulumo yokuqala "umshayeli" kunoma imuphi umbuzo kufanele ube: "Yebo, lokhu kuyiqiniso." Futhi ngaphandle kwalokho kuyadingeka ukuba uhlale uzolile, ukhiphe ukuzethemba futhi ungabonakali ukuhlazeka kwakho noma amahloni nge-muscle noma ngesenzo.
Ugh! Kwakungelula: izikhathi ezimbalwa "ngilahlekile", ngingazi ukuthi ngingaphuma kanjani esimweni esinzima. Kwakungelula ukuza nezimpendulo zemibuzo engavamile kakhulu. Isibonelo, omunye "wezintatheli" wangibuza: "Kuyiqiniso yini ukuthi uma uba ngumongameli, uzovumela abashayeli ukuba baqhubekele edolobheni ngejubane elingamakhilomitha angu-200 ngehora?" Ngaphendula: "Yebo, kuyiqiniso" ... futhi qhubeka uqale ngokusheshisa ukuza nempendulo. Ngenxa yalokho, ngithole ukudideka okuncane, kodwa, ngokujwayele ukufanekisela umfanekiso "okhethwe ngumongameli", ukuphendula umbuzo olandelayo, ngifunde indlela yokuhamba nokushintshashintsha, futhi izimpendulo zami zacaca kakhulu.
Ngiyavuma ukuthi indima ye "intatheli" inenzuzo kakhulu kune "ozobhapathizwa". Lapho ngicela imibuzo ekhohlisayo kulabo "abazobhapathizwa" ababekhuluma ngaphambi kwami, ngazizwa nginkosikazi yaleso simo. Futhi emva nje kokuba ngisebenze njengomuntu "ozobhapathizwa" ngaba ngiyazi ukuthi njengomlobi wezindaba, ngabe ngabe ngicabanga ngempendulo ehloniphekile ngaphambi kokubuza umbuzo, kahle, ngingayiphendula kanjani lapho ngisesikhundleni sesikhulumi. Khona-ke ngizozizwa ngithembeke kakhulu ku-rostrum!
Kodwa manje usuku ngalunye "ngikhuluma" engxenyeni ye "ukhetho lomongameli" - mina ngokwengqondo ngibuza imibuzo, nami ngokwami, futhi ngibaphendula ngesithunzi. Leli khono ngeke lilimaze noma ubani, kodwa lingangena kunoma yisiphi isimo - kusukela kwansuku zonke kuya ebhizinisini.
Futhi-ke, ngubani owaziyo, mhlawumbe lo msebenzi uyisinyathelo sami sokuqala emsebenzini wezepolitiki. Kunoma yikuphi, ngiye ngilungele izimpikiswano ze-TV!
Kodwa ngokujulile ... Ukuqonda imizwa yakho nemizwa yabanye kuyisinyathelo sokuqala njalo, ngisho nasezikhathini ezinzima, ukuziphatha uphinde ulawule isimo esivela kuso. Njengomunye umuntu ohlakaniphile wathi: "Abantu bayakukhohlwa lokho okushilo, abantu bazokhohlwa nokuthi wenzeni, kodwa ngeke neze bakhohlwe ukuthi uzizwa kanjani."