Konke mayelana nokukhulumisana ngomlomo nokungaqondile

Ngaphezu kwesisodwa, uhamba emgwaqweni, waqaphela izixuku zabantu eziya endaweni ethile ebhizinisini labo. Awuboni umehluko phakathi kwabo. Ugcwele ukuqiniseka ukuthi awunazi uhlobo lwemisebenzi yabo, imicabango yabo. Ucabanga ukuthi awukwazi ukuthi la madoda nabesifazane bakhuluma ngani ekuphenduleni komgwaqo, lo mbhangqwana othandweni noma lena ingxoxo yebhizinisi phakathi kweklayenti nomphathi. Ufuna ukwazi okungaphezulu?

Ngenxa yalokhu, akudingekile ukuthi ukwazi ukufunda imibono yabanye abantu, udinga kancane kakhulu - ukubuka okuncane, ukulalela, ukuqonda abanye kanye nengxenyana encane ye-intuition. Phela, kukhona isayensi eyokufundisa ukuba uqonde abantu, funda ulwazi ngomuntu ngesimo sakhe sobuso, ubuhle, ukuziphatha. Le sayensi ayiyona into. Ngosizo lwayo ungafunda konke mayelana nokuxhumana okungekho amazwi.

Ngakho-ke, emuva kwalabo abesaziwa kakade umbhangqwana ekhoneni. Umbono womfana uqondiswe ngqo emehlweni ensizwa, ngesikhathi yengxoxo isandla sakhe siphakanyiswa, sihamba ngomusa kumngane wakho njengokungathi sisuka enhliziyweni, sibonisa isundu ngokuphelele. Lokhu kubonisa ukuthi amazwi akhe aqotho futhi aqotho, futhi uthembekile. Umzimba wakhe uphuthunyiswe kancane, njengokungathi uzama ukusondela intombazane, futhi yena naye, waxhuma kancane kancane, okungahunyushwa njengentshisekelo komunye nomunye ngesihloko sale ngxoxo. Inhloko yentombazane ephikisana nayo ithi uyathanda okungaphezu nje kokumjabulisa. Amahlombe akhe anciphisa, izandla zakhe azizinzi. Wabeka isandla esisodwa esikhwameni, enye enye emzimbeni. Lezi zenzo zisho ukuthi le ntombazane ikhululekile naye, uhlezi futhi egcwele ukuzethemba. Kusukela kulokho esikubonayo, singaphetha ngokuthi lokhu akulona ngaphandle kwalabo abathandekayo.

Futhi uma uqaphela umbhangqwana ohambahamba kithi, futhi indoda kanye nowesifazane. Umzimba wonke wendoda uveza ukuphazamiseka azizwayo - kusuka emahlombe aphakanyisiwe angenalutho futhi anciphisa ikhanda ukuze izindebe ziboshwe ngokuqinile. Uzizwa engakhululekile, amahlombe akhe aphakanyisiwe ayibonakaliso yokwesaba, futhi umlomo wakhe ocindezelekile uthukuthele, futhi nokuthi akakwazi ukuveza lokho. Yize inkulumo yomngane wakhe ingasizwakala, ungabona ukuthi i-browser yakhe ikhonjiswe kanjani futhi izingonyama zayo ziphakanyiswa, futhi imibimbi ivela ebhuloho lempumu. Akungabazeki ukuthi lona wesifazane uthukuthele kakhulu. Uyancipha, bese ephakamisa isandla sakhe, isundu, ngaleyo ndlela ukuvimbela ukuqubuka kwemizwa emibi. Wonke la maqiniso akhuluma kuphela ngento eyodwa - lo mbhangqwana usanda kuxabana.

Uma ubheka ku-cafe, ungathola izibonelo eziningi zokuhlaziywa. Elinye lamatafula lithathwe amadoda amabili. Omunye wabo, umfana omncane, uzama ukuchaza okuthile kumuntu oneminyaka ephakathi enomdlandla. Indoda ibukeka igxilile, ixhasa isifuba sayo ngesibindi. Isandla sesibili esabeka etafuleni, sincike ngokuphelele umzimba wakhe wonke. Imizamo yaleyo nsizwa iyakwazisa, amazwi akhe cishe athakazelisa umlaleli.

Abesilisa ababili abaneminyaka ephakathi kweminyaka emibili abanamasosha aqinile bahlala kwelinye itafula. Akulula ukuqonda lapho imibono yabo iqondiswa khona, komunye nomunye, noma ezinhlangothini. Kodwa kusobala ukuthi omunye wabo uzama ngokucacile ukushiya omunye esiwula. Isaziso, ufihla umlomo wakhe, uvikela isandla sakhe, futhi njengokungathi ugwaza ngephutha ekhaleni lakhe ngezikhathi ezithile. Zonke lezi zenzo zisho ukuthi le ndoda ikhuluma ngamanga ngamabomu. Futhi ukukhanda kwakhe entanyeni kukhuluma ngokungavikeleki nokwesaba. U-interlocutor wakhe uhlezi emuva, emuva kancane kancane, ngaleyo ndlela akhula ibanga phakathi kwabo. Isandla salo muntu sidonsa ikhanda lakhe, umunwe wenkomba usesigxeni sakhe, futhi umunwe omncane uthinta izindebe zakhe kancane. Isenzo esinjalo sibonakala njengesibonakaliso sokungabaza, sisho isikhundla esingathembeki maqondana namazwi we-interlocutor.

Ukuxhumana okungakhulumi ngomlomo kuyindlela yokuxhumana ngaphandle kokusebenzisa inkulumo, njengaleyo, okungukuthi, ngosizo lwezenzo, ukunyakaza, ukubonakala komzimba, izwi lomzwelo, ukuzwakalisa kanye nezimpawu. Ngezenzo zomuntu, ukusabela kwakhe, ukubonakala kweso, ukubonakala, kulula ukuhlanganisa umqondo wobuntu bakhe, indlela asebenza ngayo, nokuhlola kwakhe okwenzekayo. Amacala aboniswayo kuphela ingxenyana encane yalokho okungafundwa ngokubheka ukuziphatha kwabantu futhi bafunde konke ngokuxhumana okungakhulumi. Ungakhohlwa ngokuziphatha kwakho. Ungakugwema izimpawu zokuzwelana, kodwa ungabonisi amahloni nokuhluleka.