Shake izandla nomsebenzi futhi umdumise ngomsebenzi omuhle akusizi ngalutho, kodwa uma wenza kanjalo, abaphathi bakho bazizwa sengathi banesigidi.
Abamele amabhizinisi amancane naphakathi namabhizinisi abajwayele ukuthola isabelomali sento enjalo njengezindleko zabasebenzi, nakuba inkinga yokukhuthaza abasebenzi ibhekene nazo zonke izomabhizinisi. Kodwa-ke, kunezindlela eziningi ezingabizi noma ezingenalutho ukugqugquzela abaphansi abasetshenziselwa ngaphandle kwamanye amazwe futhi kungaba usizo kumuntu webhizinisi wasekhaya okhathalela ukusebenza kwebhizinisi lakhe.
Unobhala ubaluleke kakhulu kunomkhiqizo.
Ngesinye isikhathi, i-General Motors yenza inhlolovo yamakhasimende ukuthola ukuthi kungani abantu bethengisa izimoto zabo futhi bahlala bethembekile kulo mkhiqizo. Imiphumela yabethusa inkampani futhi yafihlwa ngokushesha. Isizathu sasiwukuthi okokuqala ohlwini lwezici ezithatha ukunamathela kwamakhasimende, unobhala wenkampani wabizwa ngamagama, okwesibili - inhloko yomnyango wezinsizakalo zamakhasimende, nakwesithathu - umnyango wokubalwa kwamabhuku, lapho amakhasimende athatha khona isheke, lapho ethatha imoto futhi ekhokhwa ezobuchwepheshe obuhlukahlukene amasevisi.
Umkhiqizo ngokwawo wawungekho igama. Ngakho-ke, abasebenzi bakho babaluleke kakhulu kunaklayenti kunomkhiqizo owathengisayo, kusho uKlaus Kobjell, umnikazi wehhotela kanye nezindawo zokudlela eJalimane, encwadini yakhe ethi "Ukugqugquzela ngesitayela sesenzo". Futhi lokhu kusho ukuthi ngamunye wabasebenzi abathintekayo ohlelweni lokuxhumana namakhasimende, angaphazamisa umbono wezokugcina mayelana nenkampani nomkhiqizo ngisho nangaphambi kokuba bayibone. Ngakho-ke, i-guru ye-okuthiwa "ukuthengiswa kwabasebenzi" inikeza iseluleko esilula kodwa esisebenzayo indlela yokusebenzisa izindlela ezilula futhi ezingabizi zokugqugquzela abasebenzi ezinkampanini zanoma yiliphi izinga - ezinkampanini ezinkulu nakwamabhizinisi amancane.
Umsebenzi wokubonga.
Umbuzo wokuthi yini ebaluleke kakhulu kubasebenzi emsebenzini wabo wawuqale wabuzwa osomabhizinisi ngesikhathi sokuhlolwa okukhulu kwezinkampani ezinkulu ezingaphezu kwekhulu leminyaka edlule. Imibuzo efanayo yacelwa abasebenzi. Kwakukhona ukuthi izimpendulo zabanikazi nabasebenzi zihluke kakhulu.
Abomabhizinisi basekuqaleni bafaka inzuzo enhle, ngezimo zokusebenza zesibili. Izisebenzi ngokwabo zibeka umholo ophezulu kuphela endaweni yesihlanu. Yini eyokuqala?
Lokhu ukuqashelwa komsebenzi owenziwe ngempumelelo. Futhi ukuqashelwa okunjalo akudingi umqashi ipenny: isikhathi esanele futhi ngokubonga ukubonga abantu ngemiphumela emihle, ngaphandle kokulibala ekupheleni konyaka. Ucwaningo lwesimanje lubonise ukuthi abantu abangaba ngu-50% bashintsha imisebenzi hhayi ngenxa yeholo, kodwa ngenxa yokwehla noma ukungabikho kwezinto ezinjalo ezingezona izinto. Qala ukubonga abantu. Lokhu kuzwakale ngokusobala, kepha abaphathi abaningi balahlekelwa lo mthetho: abavumi ukubonga isisebenzi ngomsebenzi ophelile nge-e-mail elula noma ubuso nobuso. Futhi ungaphumelela: ukubonga komphakathi phambi kwabanye abasebenzi noma ukuthunyelwa kwe-elekthronikhi mayelana nokufezwa kwesisebenzi esithile kuyashukumisa kakhulu.
Ukuze ukwazi ukuthi ubonga ngani, udinga ukwethula ukuhlola okujwayelekile nokuthembeka kwemiphumela. Izinkampani ezinkulu zithenga isofthiwe ekhethekile yalokhu, kodwa uma isabelomali salokhu singanele, ungayenza nje ephepheni.
Ngaphezu kwalokho, kubalulekile ukuthi abasebenzi bazi ukuthi umphathi wabo ulalela umbono wabo. Abantu abanjalo bavame ukudala imibono emisha bese beletha imali ebhizinisini.
Ngaphandle kwemfihlo nokulawula okuqhubekayo.
Ngemuva kokuqashelwa, abasebenzi bafuna ukwazi imigomo yenkampani nakho konke mayelana nomkhiqizo wayo. Iyaphi inkampani? Uyini amacebo akhe? Abantu bafuna ukwazi ukuthi kungani basebenzela leli qembu. Ulwazi oluvulekile njalo mayelana nokuthi izinto ziqhubeka kanjani, futhi ukwethemba yilokho okushukumisela umholo ongcono. Abaphathi abaningi abaphumelelayo bayeka amahhovisi ngabanye futhi basebenze ekamelweni elifanayo njengabaphathi babo, ukuze ukwazi ukusondelana neqembu, baxoxe ngazo zonke izinkinga ngokushesha nje lapho bevela. Ngendlela, esinye isici esibalulekile isimo sengqondo sabaphathi kanye nenkampani ngokugcwele ezinkingeni zomuntu siqu. Abantu bafuna, ukuthi uma kunoma iyiphi inkinga yomuntu siqu ikhanda elinokuqonda libhekene nalo.
Ukunikeza inkululeko ezenzweni nasezinqumweni kungenye indlela yokugqugquzela, okuyinto, uma kwenzeka ngendlela efanele, ngeke ilahle imali. Lokhu kuveza umuzwa wokuzibaluleka, ukuthembela nokuzimela, okuyinto abasebenzi abayigugu kakhulu.
Kwabaningi babo, ukuzimela okunjalo kuyisimiso somsebenzi oguquguqukayo. Ikhono lokusebenza kude, kunokuhlala ehhovisi kusukela ekuseni kuze kube kusihlwa, yilokho ithemba eliheha bonke abasebenzi besithathu. Ngaphezu kwalokho, umsebenzi odele usalondoloza izinsiza zenkampani: i-intanethi, ugesi kanye namanzi. Ngakho-ke, uma phakathi nesikhathi sokuhlola isisebenzi sisebenzise kahle, ungamvumela asebenze ekhaya.
Ngokusho kophenyo lwakamuva, cishe izinkulungwane ezingu-70 zezinkampani ezinkulu zase-US, ikakhulukazi iCisco, IBM, Sun, zinika ingxenye yabasebenzi bayo ilungelo lokuzimela ngokuzimela isimiso sabo siqu. Indlela efanayo ifakwa phakathi kwengxenye yezinkampani zaseYurophu.
Isici sesine esibalulekile sisebenzi ukuzinza komsebenzi. Futhi kuphela endaweni yesihlanu - umholo.
Ochwepheshe "bokukhangisa kwabasebenzi" baqinisekisa: uma ucabangela lolu hlu lwezici, ungakwazi ukwandisa isisusa sabasebenzi okungenani kabili.